Water company warns customers about utility worker impostors
West Virginia American Water is warning its customers to guard themselves from people pretending to be utility workers.
The latest warning comes after a reported incident where police said a man posing as a water company employee was involved in a theft in Barboursville.
Police said the man went to Village Manor and posed as a water company employee. He told an elderly woman he needed to go into her bathroom and then went through her belongings. Police said he took $300 from the woman.
According to a news release, the company said that employees should not need access to any indoor facilities to read meters, turn service on or off or perform maintenance work and typically are not authorized by the company to enter customers' homes.
The company also said there are some steps you can take to protect yourself:
* Always ask for a company-issued photo ID.
* Look for the company logo.
* Never give cash.
* If you suspect someone may be a utility impostor, close and lock your door, and call 911.