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West Virginia company expands by more than 400 percent

Agents at First Choice Health Systems take calls from several helplines the company operates. (WCHS/WVAH)

A West Virginia company has grown by more than 400 percent in just the last several years, and company officials say their success is made possible largely by giving people in recovery a second chance.

First Choice Health Systems, based in Charleston, operates several helplines that provide that crucial first contact for those looking for help for a number of issues involving addiction and mental health issues.

Many of the people the company hires are recovering from addictions themselves.

The company has gone from one helpline and 12 employees in 2015 to eight helplines and more than 65 employees today.

Scott Jarrett, vice president and chief financial officer of First Choice Health Systems, said part of the growth is due to increased awareness that there is help that is just a phone call away.

"I think folks now understand there is a vehicle and path for sobriety and to kick their substance abuse disorder," Jarrett said.

First Choice Health Systems is expected to take more than 50,000 calls this year from operating eight different helplines that include drug addiction, suicide prevention and a tobacco quit line.

To find out more about the helplines, visit the First Choice Health Systems website.


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